Esperanza Website: https://www.esperanza.us/
Address: 4261 North 5th Street, Philadelphia, PA 19140 Phone: (215) 324-0746 Contact Page: https://www.esperanza.us/contact-us/
Last Updated: February 4, 2026
Introduction
Esperanza is committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or interact with our services online.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the site.
Information Collection
Types of personal data collected:
Personal Information
We may collect personally identifiable information, including but not limited to: name, email address, phone number, mailing address, and any information you voluntarily submit through forms or communications.
Non-Personal Information
We may also collect non-identifiable technical data, such as browser type and version, device type and operating system, IP address, referring pages, pages visited, time spent on the site, and cookie or tracking data.
How the data is collected:
Forms and direct submission
You may provide personal information when you complete a contact form, request information or services, or submit inquiries through our website.
Automatic data collection
When you browse our site, we may automatically collect certain technical information through cookies, analytics tools, server logs, and similar tracking technologies.
Use of Collected Information
- Providing services and responding to inquiries
- Delivering customer support
- Communicating updates, program information, organizational announcements, offers, or promotions where permitted
- Improving website functionality and user experience
- Monitoring site performance and security
- Complying with applicable laws, regulations, or legal processes
Data Sharing and Disclosure
Esperanza and all Esperanza affiliated entities do not sell, rent, or trade your personal information to third parties. SMS consent is not shared with third parties or affiliates.
We may share data only in the following limited circumstances:
Third-party service providers
We may share information with trusted vendors who help us operate our website or provide services, such as website hosting providers, email communication platforms, analytics services, or IT support providers. These third parties are required to maintain confidentiality and use the information only for authorized purposes.
Legal or regulatory requirements
We may disclose personal information if required to do so by law or if we believe disclosure is necessary to comply with legal obligations, respond to lawful requests from public authorities, or protect the rights, safety, or property of Esperanza or others.
Cookies and Tracking Technologies
Esperanza and all Esperanza affiliated entities uses cookies and similar tracking tools to enhance your browsing experience and improve site performance. Cookies may be used to remember user preferences, understand website traffic and usage patterns, and improve content and navigation.
Managing cookies
You can manage or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the website. For more information, consult your browser’s help documentation.
Data Storage and Security
Esperanza and all Esperanza affiliated entities take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, misuse, loss, or disclosure. Security practices may include secure server infrastructure, encrypted data transmission (SSL/TLS), restricted access to sensitive information, monitoring for malicious activity, and regular system updates and security reviews.
No method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
User Rights
- Accessing the personal data we hold about you
- Requesting corrections or updates
- Requesting deletion of your personal information where legally permitted
- Withdrawing consent for certain processing activities
- Opting out of marketing communications at any time
To exercise any of these rights, please contact us using the information provided in the Contact Information section below.
Third-Party Links
Our website may contain links to third-party websites for additional resources or information. This Privacy Policy does not apply to third-party sites. Esperanza and all Esperanza affiliated entities are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to the Privacy Policy
Esperanza may update this Privacy Policy from time to time to reflect changes in legal requirements, operational practices, or website functionality. Any changes will be posted on this page with an updated Last Updated date. Continued use of the website after changes are posted constitutes acceptance of the revised policy.
Contact Information
If you have questions about this Privacy Policy, wish to request access to your data, or have privacy-related concerns, you may contact us at:
Esperanza
4261 North 5th Street, Philadelphia, PA 19140
Phone: (215) 324-0746
Contact Form: https://www.esperanza.us/contact-us/